Female engineer appointed to lead G-MW

By Geoff Adams

Goulburn-Murray Water has found its new managing director in Shepparton.

Qualified engineer and senior manager Charmaine Quick has been appointed to lead the water corporation following the sudden departure of the previous incumbent last year.

Ms Quick lives in Shepparton but works as an executive general manager of service delivery with Melbourne Water, where she oversees the delivery of water, sewage, waterways and drainage services to Melbourne.

She grew up on a family farm at Noradjuha in the Wimmera.

VFF Water Council chair Richard Anderson said the appointment was promising.

He said a new G-MW managing director would need to know three things: what needed to be done, how to go about it and what internal resources were capable of doing it.

Mr Anderson hoped under the new leadership the organisation would be able to take a close look at its fees and charges and structure them so they reflected the actual costs of the services for which they were supposed to apply.

He said he would be happy to work with the new managing director to achieve the right outcomes.

G-MW chair Diane James said it was ‘‘a truly exciting appointment for our business’’.

‘‘The Minister for Water has set the key priority for our business as transforming to a new model that improves operations, keeps water prices low for customers and irrigators and supports the future growth of the irrigation district across our region,’’ Ms James said.

‘‘Charmaine is the right person to lead this change.’’

Ms Quick’s appointment follows the sudden departure of both the former managing director and former chair after a critical Victorian Ombudsman’s report, published last year. G-MW has had a succession of managing directors in recent years.

Ms James said Ms Quick was known for her ability to influence and drive change at an organisation level, nationally and internationally for asset management, relationship contract management and customer service.

Ms Quick told the Sydney Morning Herald in 2015: ‘‘Just because you’ve got an engineering degree, it doesn’t mean you know it all’’.

‘‘For me, it’s always been about getting out and encouraging people to talk to me about any issues,’’ she said.

As a member of the Water Services Association of Australia, she has participated in conferences and was part of an organising committee reviewing papers for an international conference held in Portugal.

A ranking system recognising the top 50 women in the Victorian public sector has placed her among the top female leaders.